Cdl.tv website places special focus on maintaining their customers’ privacy. We collect personal data to enhance customer experience and to improve our products and services. Following is information regarding how we use the collected data:
The Data Which Is Collected
Data is collected in the following forms:
Identity data – this includes your name, contact information, email id, location, etc.
Transaction details – this includes payment or card data, orders and returns, purchase history and details, etc.
Geolocation data – If you interact with us using your phones, this data is collected.
Browser information and IP address
When you are asked to fill your details, some fields will be marked compulsory as they are necessary for us to provide the products or services in question. If such data is not provided to us, there could be a possibility of delay or non-delivery of the product.
What the collected data is used for
Your data will be used by us primarily for managing your registration, processing your purchases of our products, responding to your queries and clearing your doubts, and, if the customer wishes, to send them customized communications.
Who the information is shared with
CDL handles the personal data collected by the users with immense sensitivity and care. We safeguard all the personal information shared with us and only share it with third party service providers which help us in catering to your needs. Apart from this, your information is only shared when:
The information is required by a reliable partner. In this case, the partner is obligated to agree to our terms and conditions along with signing of a confidentiality agreement.
Required by the court of law. We will provide the demanded information asked of us in any legal processes pertaining to us.
The functionality of this website requires the users to provide their contact information (phone number, email address, etc.) as well as their personal information (name, address, etc.). This collected user data is used solely to provide the users with effective customer service and to effectively market and to sell or deliver the products to buyers and to otherwise provide professional services to clients and customers. CDL does not sell, transfer, exchange, trade, or disclose your personal information with any outside parties, except when we believe that the law requires it.
Security & Confidentiality
Our systems are designed keeping in mind the security and privacy of the data that is shared with us.
Encryption protocols and software’s are used while transmitting personal information.
PCI DSS (Payment Card Industry Data Security Standard) is followed while handling credit card data.
We offer additional security features on devices to safeguard against unauthorized access and loss of data.
Choices the customer has
Customers have the option to opt out of the purchase process anytime before the payment is made.
They have the option to not provide certain information, but this might affect the customer experience.
They can add or update previously provided information.
They can choose to block or reject cookies and other identifiers on their browser or devices.
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